Politique d’expédition
Shipping Policy
Countries and regions where the parcel delivery service is available: United States of America, United Kingdom, Germany, Canada, Australia
Currency: USD, GBP, EUR, CAD, AUD
Where can customers receive their ordered items? Delivery location: The address specified in the customer's order.
Where are the merchant's parcels shipped from? California, USA
Order cut-off time: 5:00 PM daily. Orders placed after this time will be processed and shipped the next day.
Order processing time: 0 to 1 business days. Orders are processed Monday through Sunday, excluding holidays.
Shipping time: 2 to 4 business days. Parcels are delivered Monday through Sunday, excluding holidays. Except for remote areas, it depends on the delivery order arranged by the courier company.
Shipping fee: All orders are free of shipping charges. Free delivery across United States of America, United Kingdom, Germany, Canada, Australia.
Ordering
1. Can I track my order?
After an order is placed, we will send you an email with the shipping details. This will include a tracking number and link, which will tell you when you can expect the delivery and also give you information on the status of the order.
2. Why have I not received an order confirmation by email?
Sometimes our emails take a couple of minutes to be sent or sometimes they land in the SPAM folder.
Please check all of your email folders again in 30 minutes - if you still haven't received your confirmation, email contact@blazexlaser.com, and we'll be happy to confirm your order and resend the confirmation email.
We apologize for the inconvenience!
3. Can I change my order?
You can always change your order before you checkout - just go to the shopping bag and you can add or remove items.
If you have already checked out, please contact and we'll do our best to change your order before it is shipped.
4. Can I cancel my order?
As long as the order has not been shipped, you can cancel it anytime by contacting us via contact@blazexlaser.com
However, if your order has already been shipped you'll have to return the products yourself.
5. My address is written incorrectly in the order confirmation - what can I do?
Contact us at contact@blazexlaser.com as soon as possible.
6. I received my package, but my order is incomplete, incorrect, or missing - what do I do?
We are sorry for the inconvenience caused to you, please contact us via contact@blazexlaser.com and we will help you to solve the problem immediately.
7. Free shipping instructions
All products on the website do not require customers to pay shipping costs, All shipping fees are paid by BlazeX and all shipping methods are free.
Free shipping if the following conditions are met:
1. Purchase at least one item
2. Successful online payment at BlazeX
3. The purchasing area in USA and Australia.
Delivery
1. How much does shipping cost?
We provide FREE SHIPPING for all BlazeX Brand products from United States of America, United Kingdom, Germany, Canada, Australia Local Warehouse.
2. Which countries do you ship to?
Due to website reform, we can only ship to United States of America, United Kingdom, Germany, Canada, Australia at present, and other regions are temporarily unable to ship.
3. How long does it take for my order to be processed and sent?
Once your payment is verified, we will process and ship your order within 0-1 business days.
4. How long does shipping take?
We sell laser engraving machine in United States, and our products have all shipped to the United States Warehouse. So we will ship products via our American local warehouse.
Fast delivery from the American local warehouse
American warehouse address: 3561 Ballycastle Dr, Plano, TX 75074, United States
United Kingdom warehouse address: Unit 9-14 Bevan Road Industrial Estate,Brierley Hill DY5 3TF
Germany warehouse address: Zum Panrepel 38, Bremen, 28307
Canada warehouse address: 260 Rexdale BlvdEtobicoke, ON M9W 1R2
USA: 2 - 4 business days
United Kingdom: 1 - 3 business days
Germany: 1 - 3 business days
Canada: 2 - 5 business days
Australia: 2 - 6 business days
Any other questions, please contact us at contact@blazexlaser.com